Whom do I contact if I need technical assistance with login, password reset, login Id recovery, etc.?
If you are having technical problems or have technical questions regarding the online registration system, please contact OK.gov's Customer Service at (405) 524-3468 ext 2 in the Oklahoma City metro area or toll-free at (800) 955-3468 ext 2.
Who can Renew/Apply online?
Any current registrant or new applicant can renew/apply online if you have a current license with the Oklahoma licensing board of your profession or business activity, your registration has not been expired for more than 6 months or your within 90 days of your registration expiration date, or if you have not had any convictions or pled guilty or no contest to any CDS related crimes or felonies of any kind, been addicted to alcohol or any other intoxicating substance or have not had any disciplinary actions taken against you by any other licensing agency since you last registered or renewed with OBNDD.
I'm trying to add my OBNDD registration number and get an error message saying it does not exist, what am I doing wrong?
If you get an error message when trying to add your OBNDD registration number to your account, then please call the OBNDD Registration office at 405-521-2885 so that we can check your record to see if we have your SSN, D.E.A. number or EIN listed incorrectly in our records. If we do, we can correct it and then you should be able to add your OBNDD registration number to your account.
How long is the registration issued for and what is the stautory registration fee?
3yrs, $420.00 statutory fee: MD, DO, DDS, DMD, DVM, DPM, OD, PA, APN, CRNA, Animal Euthanasia Technicians, Retail Pharmacy, a Hospital, or an Institutional Pharmacy.
1yr, $140.00 statutory fee: Dog Handlers, Hospice and Home Health Care Providers, Scientific Researchers, Clinical Detoxification , Clinical Maintenance, Analytical Laboratory for Scientific Analysis, and Teaching Institutions.
1yr, $300.00 statutory fee: CDS Distributors, Distributors and Manufacturers of Non-Scheduled Pseudoephedrine doing business in Oklahoma and Distributors and Manufacturers of Schedule V Pseudoephedrine doing business in Oklahoma.
1yr, $500.00 statutory fee: Manufacturers
I forgot my password. What do I do?
You may reset your password at any time online. On the License Renewal login page, there is link to Forgot Password. Click on this link and you will be prompted to enter your email address. An email will be sent that provides a link to answer your security questions and reset your password.
Is my information secure when renewing my license online?
Citizens are not asked to routinely provide personal information to visit Oklahoma web sites or to download information. Government agencies may request personally identifiable information from you in order to provide requested specialized services, but such information is handled as it would be on an in-person visit to a government office. Access to personally identifiable information in public records at state and local levels of government in Oklahoma is controlled by Oklahoma law. Information that is generally available under Oklahoma law may be posted for electronic access through OK.gov.
The IP (Internet Protocol) numbers of computers (servers) used to visit OK.gov sites are noted as part of our statistical analysis on use of our web sites so we may better design services and improve access to them. However, the site does not attempt to gain personally identifiable information on individual users and associate them with IP addresses. For more information regarding this, please contact the OK.gov Customer Service Department at (405) 524-3468 x121 in the Oklahoma City metro area or toll-free at (800) 955-3468 x121.
Is my information given out to a 3rd party?
E-mail addresses obtained as a result of a request to the state site will not be sold or given to private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of Oklahoma Code and federal law. E-mail or other information requests sent to the state web site may be maintained in order to respond to the request, forward that request to the appropriate agency, communicate updates to the state page that may be of interest to citizens, or to provide the OK.gov Web designer with valuable customer feedback to assist in improving the site. For more information regarding this, please contact the OK.gov Customer Service Department at (405) 524-3468 x121 in the Oklahoma City metro area or toll-free at (800) 955-3468 ext 121.
What if I get an error message when entering my payment information?
When entering personal information including billing address and banking or credit card information, make sure to pay attention to the examples provided next to the input boxes in order to ensure the information you are entering is correct. If you click on submit, and the same page appears, look for a red text error message at the top of the page to see what information you need to correct. Different error messages mean different things, so if the error message you receive lists something else other than wrong information entered or you need additional assistance, please contact OK.gov's Customer Service at (405) 524-3468 ext 121 in the Oklahoma City metro area or toll-free at (800) 955-3468 ext 121.